Manis33 Terms & Conditions – Complete Guide for Malaysia Users

Welcome to manis33. This Terms & Conditions document ("Terms") governs all access to and use of the manis33 platform, accessible at the website manis33.biz and all associated subdomains ("Platform"). By registering an account, making a deposit, or using any manis33 service, you confirm that you have read, understood, and agreed to be fully bound by these Terms.

If you do not agree with any part of these Terms, please stop using the manis33 Platform immediately. Continued use following notice of a Terms update will be considered acceptance of the amended terms.

Manis33 reserves the right to amend these Terms at any time without specific prior notice. The latest version of the Terms is always available on this page with a clear update date. It is your responsibility to check this page periodically for any changes.

To be eligible to register and use manis33 services, you must meet all of the following requirements at the time of registration and throughout your membership:

• Aged at least 18 years of age on the date of registration.
• Must have full legal capacity to enter into legally binding agreements.
• Register and play in your own personal capacity — not on behalf of any other individual or entity.
• Not currently designated as a person excluded from gambling activities by any relevant authority.
• Not using funds obtained through unlawful means to make deposits into your manis33 account.
• Have never had a previous manis33 account closed due to fraud or a breach of terms.

Manis33 reserves the right to request proof of eligibility at any time and to suspend an account while verification is in progress. Failure to provide the required documentation within the specified timeframe may result in permanent account closure.

Each individual is only permitted to hold one account at manis33. Holding multiple accounts is a serious violation that will result in the closure of all associated accounts and the forfeiture of any outstanding balances or winnings.

During registration, you are required to provide accurate, current, and complete information. The details you will need to supply include:

• Full name as shown on your Malaysian identity card or passport.
• An active Malaysian mobile number that is registered in your own name.
• A valid email address that you can access.
• Exact date of birth for age verification purposes.

Know Your Customer (KYC) may be required before your first withdrawal or for withdrawals exceeding certain limits. Documents that may be requested include a copy of your MyKad, a recent bank statement, or proof of current address. All submitted documents are handled with full confidentiality and are not shared with third parties.

Manis33 accepts deposits in Malaysian Ringgit (MYR) only via approved Malaysian local payment methods. The accepted deposit methods are:

• Touch 'n Go eWallet – credited within 3 minutes
• GrabPay – credited within 3 minutes
• DuitNow – credited within 5 minutes
• FPX Internet Banking – Maybank2u, CIMB Clicks, and other major Malaysian banks
• Boost – credited within 5 minutes
• ShopeePay – credited within 5 minutes

The minimum deposit amount is RM30 per transaction. There is no daily maximum deposit limit set for standard accounts, though certain payment methods may have their own limits imposed by the respective service providers.

For withdrawals, the minimum amount is RM50 per request. Withdrawal processing times depend on your membership VIP tier – from 30 minutes for Bronze members to instant processing for Diamond members. All withdrawals are subject to verification that the relevant wagering requirements have been met before approval.

Manis33 reserves the right to place a hold on withdrawals for anti-fraud verification purposes. In such cases, our team will contact you within 24 hours for further information. Funds will not be held for more than 7 business days without clear communication to the member concerned.

All bonuses and promotions offered by manis33 are subject to the specific terms stated in each offer. The following general terms apply to all manis33 bonuses unless stated otherwise:

• Each bonus type may only be claimed once per member, except for recurring bonuses such as VIP rebates.
• The standard wagering requirement for deposit bonuses is 20x the bonus amount unless otherwise stated in the relevant promotion terms.
• Bonuses cannot be withdrawn directly — the applicable wagering requirements must first be met before a withdrawal can be processed.
• Different games contribute to wagering requirements at different rates: live table games 100%, slots 100%, Sports Betting 100%, blackjack 20%.
• Manis33 reserves the right to void any bonus believed to have been obtained through fraud, exploitation of system errors, or the use of multiple accounts.
• Unused bonuses or those whose wagering requirements have not been met within 30 days of the credit date will expire automatically.

For Sports Betting promotions, the minimum odds for qualifying matches are typically 1.60 unless otherwise stated. Bets placed on Asian Handicap markets with a zero handicap (AH 0) do not count toward wagering requirement fulfilment.

All bets placed at manis33 are subject to the specific game rules for each category. Minimum and maximum betting limits are set for each game type and table, and may vary according to your VIP membership tier.

• Confirmed bets cannot be reversed once processed by the manis33 system.
• In the event of a technical failure during a game session, manis33 will refer to server records to determine the official outcome.
• For Sports Betting, any change in odds after a bet has been confirmed does not affect the odds value that was locked in at the time of placement.
• Sports matches that are cancelled or postponed by more than 12 hours from the original scheduled time will result in the bet being refunded to the member.
• Manis33 reserves the right to void bets placed on odds that contain significant errors due to technical faults. Affected members will be notified and their stakes fully refunded.
• The use of bots, automated software, or any other method to gain an unfair advantage is strictly prohibited and will result in account closure.

Manis33 operates on the principles of fair and transparent gameplay. All RNG games use a Random Number Generator that has been independently verified by a third party to ensure outcomes are genuinely random and cannot be manipulated.

Manis33 reserves the right to suspend or close any account in the following situations without prior notice:

• Providing false or misleading registration information.
• Ownership or management of multiple accounts.
• Attempted fraud, money laundering, or exploitation of system errors.
• Use of unauthorised payment methods or invalid chargebacks.
• Breach of any provision within these Terms & Conditions.
• Requests from relevant law enforcement authorities.

If an account is closed due to fraud, manis33 reserves the right to forfeit all balances and winnings in that account without any compensation. For closures due to other reasons, any remaining balance will be refunded after deducting bonuses whose wagering requirements have not been met.

You may also request a voluntary account closure at any time by contacting the manis33 customer support team. Any remaining balance will be processed in accordance with standard withdrawal procedures.

The manis33 VIP Rewards Program consists of five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Enrolment in the program is automatic for all registered manis33 members.

• VIP tier eligibility is determined based on cumulative deposits and betting activity within the relevant period.
• Daily rebates and weekly cashback are calculated and credited automatically – no manual claims required.
• VIP points do not expire as long as the active account shows at least one activity within any 60-day period.
• Manis33 reserves the right to amend the structure, rates, and benefits of the VIP programme with 14 days' notice to affected members.
• VIP points cannot be transferred between accounts, sold, or directly exchanged for cash – they can only be redeemed through the rewards catalogue available on the platform.
• The Diamond tier is by exclusive invitation only and is subject to manis33's sole discretion, which is final and non-contestable.

Manis33 is committed to protecting the privacy and security of all members' personal data. The collection, processing, and storage of your personal data is carried out in accordance with the manis33 Privacy Policy, which can be read in full on the Privacy Policy ours.

By using the manis33 platform, you agree that:

• Manis33 may collect and process your personal data for the purposes of account management, identity verification, payment processing, and service improvement.
• Your data will not be sold or shared with third parties for marketing purposes without your consent.
• Manis33 may disclose your data to the relevant authorities when required to do so under applicable Malaysian law.
• You have the right to request access to, correction of, or deletion of your personal data by contacting our team at support@manis33.biz.

Manis33 takes its responsibility seriously in maintaining a safe and healthy gaming environment for all members. We provide the following tools and resources to help members gamble responsibly:

• Deposit Limits: Set daily, weekly, or monthly deposit limits through your account settings.
• Betting Limits: Set a maximum betting limit per session or specified time period.
• Time-Out: Take a break from the platform for 24 hours, 7 days, or 30 days — whatever works best for you.
• Self-Exclusion: Register for a temporary self-exclusion (1–12 months) or permanent exclusion from all activity on the manis33 platform.
• Check Time Limits: Set session time reminders to help you manage the duration of your gaming sessions.

Manis33 will not permit any member who has registered for self-exclusion to claim any promotional offer or regain access to the platform during the exclusion period. If you need assistance with problem gambling, please read our full guide on the Responsible Gaming.

The manis33 platform is provided "as is" without any express or implied warranties. manis33 makes no guarantees regarding continuous availability, freedom from errors, or fitness for any particular purpose.

• Manis33 is not liable for any financial losses incurred by members as a result of betting activity on the platform.
• Manis33 is not liable for service disruptions caused by factors beyond our control, including internet outages, power failures, or force majeure events.
• Manis33 is not responsible for errors made by members when entering bet details, including incorrect amounts or market selections.
• In the event of a dispute between a member and manis33, the decision of manis33 management is final and binding, subject to the formal appeals process outlined herein.

Manis33's maximum liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days preceding the claim.

These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms will be resolved in accordance with the following procedure:

• First Level: Contact the manis33 customer support team at support@manis33.biz. Our team will work to resolve your issue within 3–5 business days.
• Second Stage: If you remain unsatisfied, submit a formal written complaint to manis33 management. A response will be provided within 14 days.
• Third Level: Should the dispute remain unresolved, both parties agree to refer the matter to an independently appointed arbitrator agreed upon by both sides.

By using the manis33 platform, you agree that Malaysian courts hold exclusive jurisdiction over any dispute that cannot be resolved through arbitration.

The Malay version of these Terms & Conditions is the binding version. In the event of any inconsistency with versions in other languages, the Malay version shall prevail.